.page-faq {
  --faq-cut: 28px;
  display: block;
  overflow-x: hidden;
  font-family: var(--kw-font-body);
  color: var(--kw-seed);
  background: linear-gradient(180deg, var(--kw-mist) 0%, #EAF3EA 16%, var(--kw-apricot) 34%, var(--kw-paper) 58%, var(--kw-paper) 100%);
}

.page-faq .faq-wrap {
  width: 100%;
  max-width: var(--kw-container);
  margin: 0 auto;
  padding: 0 18px;
}

@media (min-width: 760px) {
  .page-faq .faq-wrap {
    padding: 0 32px;
  }
}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumbs {
  max-width: var(--kw-container);
  margin: 0 auto;
  padding: 20px 18px 0;
  font-size: 13px;
  letter-spacing: 0.02em;
  color: var(--kw-ink-mute);
}

.page-faq .faq-crumbs ol {
  display: flex;
  flex-wrap: wrap;
  gap: 4px;
  margin: 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-crumbs li {
  display: flex;
  align-items: center;
  gap: 4px;
}

.page-faq .faq-crumbs li + li::before {
  content: "/";
  color: var(--kw-ink-mute);
  opacity: 0.55;
}

.page-faq .faq-crumbs a {
  color: var(--kw-emerald-ink);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color 0.2s var(--kw-ease);
}

.page-faq .faq-crumbs a:hover,
.page-faq .faq-crumbs a:focus-visible {
  border-bottom-color: currentColor;
}

.page-faq .faq-crumbs [aria-current="page"] {
  color: var(--kw-ink-soft);
}

@media (min-width: 760px) {
  .page-faq .faq-crumbs {
    padding: 24px 32px 0;
  }
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  padding: 26px 0 0;
}

.page-faq .faq-hero__inner {
  display: grid;
  gap: 32px;
  align-items: center;
}

.page-faq .faq-hero__title {
  margin: 14px 0 0;
  font-family: var(--kw-font-display);
  font-weight: 900;
  font-size: clamp(30px, 6.6vw, 58px);
  line-height: 1.12;
  letter-spacing: -0.02em;
  color: var(--kw-seed);
}

.page-faq .faq-hero__title em {
  font-style: normal;
  color: var(--kw-emerald-ink);
  background-image: linear-gradient(transparent 66%, rgba(127, 191, 142, 0.55) 66%);
  background-repeat: no-repeat;
}

.page-faq .faq-hero__lead {
  margin: 18px 0 0;
  max-width: 34em;
  font-size: 16px;
  line-height: 1.78;
  color: var(--kw-ink-soft);
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 24px;
}

.page-faq .faq-hero__figure {
  margin: 0;
  transform: rotate(1deg);
}

.page-faq .faq-hero__figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 3 / 2;
  object-fit: cover;
  border-radius: var(--kw-radius-lg);
  background: var(--kw-paper);
  box-shadow: var(--kw-shadow-lift);
}

@media (min-width: 920px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 1.02fr) minmax(0, 0.98fr);
    gap: 48px;
  }
}

/* ---------- 三张便签 ---------- */
.page-faq .faq-notes {
  padding: 46px 0 4px;
}

.page-faq .faq-notes__list {
  display: grid;
  gap: 26px;
  margin: 0;
  padding: 8px 0 0;
  list-style: none;
}

.page-faq .faq-note {
  position: relative;
  padding: 32px 20px 22px;
  border-radius: var(--kw-radius-md);
  background: var(--kw-paper);
  box-shadow: var(--kw-shadow-soft);
  transform: rotate(var(--rot, 0deg));
  transition: transform 0.26s var(--kw-ease), box-shadow 0.26s var(--kw-ease);
}

.page-faq .faq-note:nth-child(1) {
  --rot: -1.4deg;
  background: var(--kw-paper);
}

.page-faq .faq-note:nth-child(2) {
  --rot: 0.9deg;
  background: var(--kw-apricot);
}

.page-faq .faq-note:nth-child(3) {
  --rot: -0.7deg;
  background: var(--kw-mist);
}

.page-faq .faq-note__tape {
  position: absolute;
  top: -11px;
  left: 28px;
  width: 78px;
  height: 22px;
  border-radius: 3px;
  background: rgba(47, 125, 91, 0.32);
  box-shadow: 0 3px 8px rgba(15, 59, 54, 0.14);
  transform: rotate(-4deg);
}

.page-faq .faq-note:nth-child(2) .faq-note__tape {
  background: rgba(233, 138, 60, 0.38);
  transform: rotate(3deg);
}

.page-faq .faq-note:nth-child(3) .faq-note__tape {
  background: rgba(61, 58, 107, 0.3);
  transform: rotate(-2deg);
}

.page-faq .faq-note__num {
  display: inline-block;
  font-size: 12px;
  letter-spacing: 0.16em;
  color: var(--kw-wine);
}

.page-faq .faq-note h3 {
  margin: 8px 0 0;
  font-family: var(--kw-font-display);
  font-size: 20px;
  font-weight: 800;
  line-height: 1.35;
  color: var(--kw-deep);
}

.page-faq .faq-note p {
  margin: 10px 0 0;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--kw-ink-soft);
}

.page-faq .faq-note__link {
  display: inline-block;
  margin-top: 16px;
  padding-bottom: 2px;
  font-size: 14px;
  font-weight: 600;
  color: var(--kw-emerald-ink);
  text-decoration: none;
  border-bottom: 2px solid rgba(47, 125, 91, 0.28);
  transition: border-color 0.2s var(--kw-ease);
}

.page-faq .faq-note__link:hover,
.page-faq .faq-note__link:focus-visible {
  border-bottom-color: var(--kw-emerald);
}

.page-faq .faq-note__link:focus-visible,
.page-faq .faq-crumbs a:focus-visible,
.page-faq .faq-revisit__foot a:focus-visible,
.page-faq .faq-guide__foot a:focus-visible,
.page-faq .faq-prep__foot a:focus-visible,
.page-faq .faq-q__body a:focus-visible {
  outline: 2px solid var(--kw-orange);
  outline-offset: 3px;
}

@media (min-width: 760px) {
  .page-faq .faq-notes__list {
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 24px;
  }

  .page-faq .faq-note:hover,
  .page-faq .faq-note:focus-within {
    transform: rotate(0deg) translateY(-6px);
    box-shadow: var(--kw-shadow-lift);
  }
}

/* ---------- 通用章节 ---------- */
.page-faq .faq-section {
  padding: 58px 0;
}

.page-faq .faq-section__head {
  max-width: 620px;
}

.page-faq .faq-section__title {
  margin: 10px 0 0;
  font-family: var(--kw-font-display);
  font-weight: 800;
  font-size: clamp(24px, 4.2vw, 38px);
  line-height: 1.26;
  letter-spacing: -0.01em;
  color: var(--kw-deep);
}

.page-faq .faq-section__lead {
  margin: 14px 0 0;
  font-size: 15.5px;
  line-height: 1.78;
  color: var(--kw-ink-soft);
}

@media (min-width: 900px) {
  .page-faq .faq-section {
    padding: 78px 0;
  }
}

/* ---------- 三屏指南 ---------- */
.page-faq .faq-steps {
  max-width: 780px;
  margin: 34px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-step {
  position: relative;
  display: grid;
  grid-template-columns: 44px minmax(0, 1fr);
  gap: 16px;
  padding-bottom: 30px;
}

.page-faq .faq-step:not(:last-child)::before {
  content: "";
  position: absolute;
  left: 21px;
  top: 50px;
  bottom: 2px;
  width: 2px;
  background: linear-gradient(180deg, var(--kw-flesh), rgba(47, 125, 91, 0.08));
}

.page-faq .faq-step__num {
  display: grid;
  place-items: center;
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: var(--kw-emerald);
  color: var(--kw-paper);
  font-size: 14px;
  font-weight: 700;
  box-shadow: 0 6px 14px -8px rgba(15, 59, 54, 0.85);
}

.page-faq .faq-step:nth-child(2) .faq-step__num {
  background: var(--kw-indigo);
}

.page-faq .faq-step:nth-child(3) .faq-step__num {
  background: var(--kw-wine);
}

.page-faq .faq-step__body h3 {
  margin: 8px 0 0;
  font-family: var(--kw-font-display);
  font-size: 18px;
  font-weight: 800;
  line-height: 1.45;
  color: var(--kw-deep);
}

.page-faq .faq-step__body p {
  margin: 8px 0 0;
  font-size: 15px;
  line-height: 1.74;
  color: var(--kw-ink-soft);
}

.page-faq .faq-step__tip {
  display: inline-block;
  margin-top: 12px;
  padding: 7px 12px;
  border-radius: 10px;
  background: rgba(127, 191, 142, 0.22);
  font-size: 13.5px;
  line-height: 1.62;
  color: var(--kw-emerald-ink);
}

.page-faq .faq-guide__foot {
  margin: 6px 0 0;
  font-size: 13.5px;
  line-height: 1.72;
  color: var(--kw-ink-mute);
}

.page-faq .faq-guide__foot a {
  color: var(--kw-emerald-ink);
  font-weight: 600;
  text-decoration: none;
  border-bottom: 1px solid rgba(47, 125, 91, 0.35);
}

@media (min-width: 760px) {
  .page-faq .faq-guide__foot {
    margin-left: 60px;
  }
}

/* ---------- 登录反馈 ---------- */
.page-faq .faq-login__inner {
  display: grid;
  gap: 30px;
}

.page-faq .faq-login__aside {
  padding: 26px 22px;
  border-radius: var(--kw-radius-lg);
  background: var(--kw-apricot);
  box-shadow: var(--kw-shadow-soft);
  border-left: 5px solid var(--kw-wine);
}

.page-faq .faq-login__aside .faq-section__title {
  font-size: clamp(22px, 3.8vw, 32px);
}

.page-faq .faq-login__aside .faq-section__lead {
  font-size: 14.5px;
}

.page-faq .faq-login__meta {
  margin: 20px 0 0;
  padding-top: 16px;
  border-top: 1px dashed rgba(15, 59, 54, 0.24);
  font-size: 12.5px;
  line-height: 1.95;
  letter-spacing: 0.02em;
  color: var(--kw-wine);
}

.page-faq .faq-login .kw-tabs__list {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-bottom: 18px;
}

.page-faq .faq-login .kw-tabs__btn {
  font-family: var(--kw-font-body);
  font-size: 14px;
  font-weight: 600;
  padding: 9px 16px;
  border-radius: 999px;
  border: 1px solid rgba(15, 59, 54, 0.18);
  background: var(--kw-paper);
  color: var(--kw-ink-soft);
  cursor: pointer;
  transition: background 0.2s var(--kw-ease), color 0.2s var(--kw-ease), border-color 0.2s var(--kw-ease);
}

.page-faq .faq-login .kw-tabs__btn:hover {
  border-color: var(--kw-emerald);
  color: var(--kw-emerald-ink);
}

.page-faq .faq-login .kw-tabs__btn[aria-selected="true"] {
  background: var(--kw-deep);
  color: var(--kw-paper);
  border-color: var(--kw-deep);
}

.page-faq .faq-login .kw-tabs__btn:focus-visible {
  outline: 2px solid var(--kw-orange);
  outline-offset: 3px;
}

.page-faq .faq-login .kw-tabs__panel {
  padding: 24px 20px;
  border-radius: var(--kw-radius-md);
  background: var(--kw-paper);
  box-shadow: var(--kw-shadow-soft);
}

.page-faq .faq-login .kw-tabs__panel h3 {
  margin: 0;
  font-family: var(--kw-font-display);
  font-size: 17.5px;
  font-weight: 800;
  line-height: 1.45;
  color: var(--kw-deep);
}

.page-faq .faq-prep {
  display: grid;
  gap: 10px;
  margin: 14px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-prep li {
  position: relative;
  padding-left: 24px;
  font-size: 14.5px;
  line-height: 1.72;
  color: var(--kw-ink-soft);
}

.page-faq .faq-prep li::before {
  content: "";
  position: absolute;
  left: 6px;
  top: 0.62em;
  width: 7px;
  height: 11px;
  border-radius: 50%;
  background: var(--kw-emerald);
  transform: rotate(-8deg);
}

.page-faq .faq-prep__foot {
  margin: 16px 0 0;
  padding-top: 14px;
  border-top: 1px solid var(--kw-line);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--kw-ink-mute);
}

.page-faq .faq-prep__foot a {
  color: var(--kw-emerald-ink);
  font-weight: 600;
  text-decoration: none;
  border-bottom: 1px solid rgba(47, 125, 91, 0.35);
}

@media (min-width: 920px) {
  .page-faq .faq-login__inner {
    grid-template-columns: minmax(0, 0.82fr) minmax(0, 1.18fr);
    gap: 46px;
    align-items: start;
  }
}

/* ---------- 检索与折叠菜单 ---------- */
.page-faq .faq-search__inner {
  display: grid;
  gap: 34px;
}

.page-faq .faq-search__sub {
  margin: 28px 0 0;
  font-family: var(--kw-font-display);
  font-size: 16px;
  font-weight: 800;
  letter-spacing: 0.01em;
  color: var(--kw-emerald-ink);
}

.page-faq .faq-menu-list {
  display: grid;
  gap: 10px;
  margin: 16px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-menu-list li {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 13px 16px;
  border-radius: 14px;
  background: rgba(251, 250, 245, 0.85);
  box-shadow: var(--kw-shadow-soft);
  font-size: 14.5px;
  line-height: 1.68;
  color: var(--kw-ink-soft);
}

.page-faq .faq-menu-list__tag {
  flex: none;
  padding: 2px 9px;
  border-radius: 999px;
  background: rgba(127, 191, 142, 0.32);
  color: var(--kw-emerald-ink);
  font-size: 11.5px;
  letter-spacing: 0.06em;
}

.page-faq .faq-search__figure {
  margin: 0;
}

.page-faq .faq-search__figure img {
  display: block;
  width: 100%;
  height: auto;
  aspect-ratio: 9 / 7;
  object-fit: cover;
  border-radius: var(--kw-radius-lg);
  background: var(--kw-paper);
  box-shadow: var(--kw-shadow-soft);
}

.page-faq .faq-mapcard {
  position: relative;
  margin: -34px 0 0 12px;
  padding: 14px 14px 10px;
  border-radius: var(--kw-radius-md);
  background: var(--kw-paper);
  box-shadow: var(--kw-shadow-lift);
}

.page-faq .faq-map {
  display: block;
  width: 100%;
  height: auto;
}

.page-faq .faq-mapcard__cap {
  margin: 8px 4px 4px;
  font-size: 12.5px;
  line-height: 1.7;
  color: var(--kw-ink-mute);
}

@media (min-width: 920px) {
  .page-faq .faq-search__inner {
    grid-template-columns: minmax(0, 1fr) minmax(0, 0.88fr);
    gap: 48px;
    align-items: start;
  }
}

/* ---------- 回访专区 ---------- */
.page-faq .faq-archive {
  display: grid;
  gap: 14px;
  margin: 30px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-archive li {
  padding: 18px 18px 18px 20px;
  border-radius: 16px;
  border-left: 4px solid var(--kw-flesh);
  background: var(--kw-paper);
  box-shadow: var(--kw-shadow-soft);
}

.page-faq .faq-archive li:nth-child(2) {
  border-left-color: var(--kw-wine);
}

.page-faq .faq-archive li:nth-child(3) {
  border-left-color: var(--kw-indigo);
}

.page-faq .faq-archive li:nth-child(4) {
  border-left-color: var(--kw-orange);
}

.page-faq .faq-archive h3 {
  margin: 0;
  font-family: var(--kw-font-display);
  font-size: 16px;
  font-weight: 800;
  line-height: 1.5;
  color: var(--kw-deep);
}

.page-faq .faq-archive p {
  margin: 7px 0 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--kw-ink-soft);
}

.page-faq .faq-revisit__foot {
  margin: 22px 0 0;
  font-size: 14px;
  line-height: 1.72;
  color: var(--kw-ink-mute);
}

.page-faq .faq-revisit__foot a {
  color: var(--kw-emerald-ink);
  font-weight: 600;
  text-decoration: none;
  border-bottom: 1px solid rgba(47, 125, 91, 0.35);
}

@media (min-width: 760px) {
  .page-faq .faq-archive {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 16px;
  }
}

/* ---------- 快速问答 ---------- */
.page-faq .faq-questions {
  display: grid;
  gap: 12px;
  max-width: 860px;
  margin: 30px 0 0;
}

.page-faq .faq-q {
  border-radius: 16px;
  background: var(--kw-paper);
  box-shadow: var(--kw-shadow-soft);
  overflow: hidden;
  transition: box-shadow 0.22s var(--kw-ease);
}

.page-faq .faq-q[open] {
  box-shadow: var(--kw-shadow-lift);
}

.page-faq .faq-q summary {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 16px 18px;
  cursor: pointer;
  list-style: none;
  font-size: 15.5px;
  font-weight: 600;
  line-height: 1.55;
  color: var(--kw-deep);
  transition: background 0.2s var(--kw-ease);
}

.page-faq .faq-q summary::-webkit-details-marker {
  display: none;
}

.page-faq .faq-q summary:hover {
  background: rgba(220, 232, 238, 0.5);
}

.page-faq .faq-q summary:focus-visible {
  outline: 2px solid var(--kw-orange);
  outline-offset: -3px;
}

.page-faq .faq-q[open] summary {
  background: rgba(127, 191, 142, 0.16);
}

.page-faq .faq-q__num {
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--kw-wine);
}

.page-faq .faq-q__sign {
  position: relative;
  width: 14px;
  height: 14px;
  flex: none;
}

.page-faq .faq-q__sign::before,
.page-faq .faq-q__sign::after {
  content: "";
  position: absolute;
  border-radius: 2px;
  background: var(--kw-emerald);
  transition: transform 0.22s var(--kw-ease);
}

.page-faq .faq-q__sign::before {
  left: 0;
  top: 6px;
  width: 14px;
  height: 2px;
}

.page-faq .faq-q__sign::after {
  left: 6px;
  top: 0;
  width: 2px;
  height: 14px;
}

.page-faq .faq-q[open] .faq-q__sign::after {
  transform: scaleY(0);
}

.page-faq .faq-q .kw-details__body {
  padding: 4px 18px 18px;
  font-size: 14.5px;
  line-height: 1.78;
  color: var(--kw-ink-soft);
}

.page-faq .faq-q .kw-details__body p {
  margin: 0;
}

.page-faq .faq-q .kw-details__body a {
  color: var(--kw-emerald-ink);
  font-weight: 600;
  text-decoration: none;
  border-bottom: 1px solid rgba(47, 125, 91, 0.35);
}

/* ---------- 联系客服 ---------- */
.page-faq .faq-help__card {
  display: grid;
  gap: 30px;
  padding: 34px 22px;
  background: var(--kw-deep);
  color: var(--kw-paper);
  clip-path: polygon(0 0, 100% 0, 100% calc(100% - var(--faq-cut)), calc(100% - var(--faq-cut)) 100%, 0 100%);
}

.page-faq .faq-help__card .kw-eyebrow,
.page-faq .faq-help__eyebrow {
  color: var(--kw-flesh);
}

.page-faq .faq-help__card h2 {
  margin: 10px 0 0;
  font-family: var(--kw-font-display);
  font-size: clamp(22px, 3.6vw, 32px);
  font-weight: 800;
  line-height: 1.32;
  color: var(--kw-paper);
}

.page-faq .faq-help__card > .faq-help__left > p {
  margin: 12px 0 0;
  font-size: 14.5px;
  line-height: 1.78;
  color: rgba(251, 250, 245, 0.82);
}

.page-faq .faq-help__links {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 22px;
}

.page-faq .faq-help__links .kw-btn--ghost {
  color: var(--kw-paper);
  border-color: rgba(251, 250, 245, 0.42);
}

.page-faq .faq-help__contact {
  display: grid;
  gap: 14px;
  align-content: start;
  margin: 0;
  padding: 20px;
  border-radius: 18px;
  background: rgba(251, 250, 245, 0.07);
  border: 1px solid rgba(251, 250, 245, 0.14);
}

.page-faq .faq-help__contact dt {
  font-size: 11.5px;
  letter-spacing: 0.14em;
  color: rgba(251, 250, 245, 0.55);
}

.page-faq .faq-help__contact dd {
  margin: 4px 0 0;
  font-size: 14.5px;
  line-height: 1.68;
  color: var(--kw-paper);
  overflow-wrap: anywhere;
}

@media (min-width: 920px) {
  .page-faq .faq-help__card {
    grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
    gap: 44px;
    padding: 44px 38px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-note,
  .page-faq .faq-q,
  .page-faq .faq-q summary,
  .page-faq .faq-q__sign::before,
  .page-faq .faq-q__sign::after,
  .page-faq .faq-login .kw-tabs__btn {
    transition: none;
  }

  .page-faq .faq-note,
  .page-faq .faq-hero__figure {
    transform: none;
  }
}
<<<PAGE_CSS_END>>>